Service Desk Agent (f/m/d) Service Level 1 - Student Assistant (f/m/d) 20h
As a leading digitization partner with the best personnel, we at CANCOM have one mission: to discover and realize new business potential for our customers on the basis of digital technology. Along the way, we are on the lookout for talented individuals from a number of different fields to strengthen our team with innovative ideas and expertise. 

Join a team of around 3,000 highly motivated colleagues, shape the digital future, and launch your career at CANCOM!
In order to remain competitive in the digital age, however, companies need to implement a holistic digital strategy. Having said that, the cornerstone of every digital strategy is the implementation of a modern digital workspace.

By means of the CANCOM AHP - Application Hosting Platform - we are able to offer globally-operating companies a turnkey ready digital workspace. Essentially, a digital workspace on the basis of the CANCOM AHP Enterprise Cloud enables employees to work productively from any place, time zone and terminal device.




  • Provide SL1 support for current and future systems, applications and technologies
  • Support will be provided to a customer’s internal and external users in English and in cooperation with SL2, internal and external IT support teams


  • Student Faculty of Electronics or IT
  • Knowledge of:
- MS Windows Server
- MS Active Directory
- MS SQL server
- MS SharePoint
- MS Exchange
- Virtualization (VMWare)
- Linux
- Public Cloud (AWS, Azure)
  • Knowledge of Network / Security (Load-balancing, Antivirus & Vulnerability Management)
  • Knowledge of a wide range of ICT technologies to quickly resolve incidents, validate and implement customer requests
  • Knowledge of ITIL best practices
  • Customer orientation
  • Problem-solving orientation in multi-vendor environment
  • High sense of ownership
  • Stress-resistance
  • Excellent English skills


A rapidly growing company that values your contributions to challenging projects through a wide range of tasks. Highly motivated, interdisciplinary teams and lots of freedom to carry out your activities await you. We place great value on flexibility so that every employee is free to tap his/her full potential without making compromises in his/her private life. Additionally, you can enjoy outstanding development opportunities in an international technology company.


Denisa Dúlová
HR Manager/Office support
+421 90 8022560

Are you interested? We are looking forward for your online application!